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| My registration code doesn't work. When I try to register, SUPERAntiSpyware shows the error message "The number of valid licenses for the registration code you entered has been exceeded. Please contact our support staff." What do I do? |
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This happens when the registration code has been used on multiple computers. See the document "I have more than one computer, do I have to purchase SUPERAntiSpyware Professional for each of them?" for more information about how many computers your SUPERAntiSpyware Professional license covers at one time.
To transfer your SUPERAntiSpyware Professional license from an established installation, click "Preferences" on the SUPERAntiSpyware main menu, and then open the "Help" tab. The transfer license option there will free up the license for the new installation.
If this isn’t possible, please contact our customer service department, and report your registration code and the error message. |
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