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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
 
SUPERAntiSpyware will not run when my computer starts or when I double-click it. Click here to return to the FAQ page!
 
If SUPERAntiSpyware will not run when you your PC starts or when you double-click the program shortcut, you may have a class of infection that specifically targets SUPERAntiSpyware and prevents it from running.

If SUPERAntiSpyware is not currently installed, please download and run one of these alternate versions of the install package:

SUPERAntiSpyware FREE Edition Installer

SUPERAntiSpyware Professional Installer

If SUPERAntiSpyware is already installed but simply will not run, please download and run the following program to launch SUPERAntiSpyware:

RUNSAS.EXE

If you are unable to get SUPERAntiSpyware running after following all the steps above, please download and run the following program:

SASSAFERUN.COM

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