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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
 
How does the SUPERAntiSpyware Quarantine work? Click here to return to the FAQ page!
 
The SUPERAntiSpyware Quarantine is a secure "holding pen" for items that have been detected as threats and removed from your hard drive and/or registry. The items listed in your Quarantine have been removed from your system and are inert inside the Quarantine. Quarantined items will not run and they cannot harm your system.

After a scan has completed, the quarantine process adds the threat items to the Quarantine, and then removes the items from where they reside on your hard drive and/or registry. The Quarantine displays this as "Adding:..." and "Removing:...", respectively.

The Restore... button allows you to restore quarantined items back onto the disk and/or registry location(s) where they were originally detected. Restore... can be used to un-quarantine items that have been incorrectly detected by SUPERAntiSpyware as malware. Note that most users will never need to use the Restore... functionality. If a legitimate malware threat is un-quarantined, you could be putting your system at risk.

The Remove... button allows you to permanently delete quarantined items from the Quarantine. Removing an item from the Quarantine means that it will no longer reside on your PC.

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