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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
 
If I prefer manual updates, how frequently should I check for updates? Click here to return to the FAQ page!
 
If you prefer manual updates, we suggest that you check for program updates weekly and for updates to the spyware definitions daily.

In the professional version, automatic updates are available and provide an additional layer of protection by insuring that the full capabilities of the program are protecting users at all times.

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